Shipping Information

We use various forms of dispatch when we deliver your items, depending on the level of service you choose at checkout.

Royal Mail Signed For Recorded - £2.95 within the UK

This is our default method of delivery when you buy from us.  

APC Overnight Courier - £8.95 within mainland UK, next day signed for delivery

If you upgrade to our courier service, we will ship your items via APC Overnight

TRACK AND TRACE FOR YOUR ITEMS

If you wish to track your parcels, please use the tracking facilities below:

• For Royal Mail, click here for their track and trace facility
  
  
• For APC Overnight, click here for online parcel tracking 

New for 2012 - Free Standard Shipping On All Orders Over £50

Order £50 or more in a single transaction and we will deliver your order
free of charge using our standard Royal Mail delivery method.

Returns Address

In the unlikely event that you are not happy with your purchase, you may return any items in line with our returns policy here.

All returns should include a copy of your original invoice and are your responsibility until they reach us. Whilst not obligatory, we do recommend the use of a trackable from of delivery, such as Royal Mail Recorded or courier. We are unable to accept responsibility for any items until they are received by us.

The address for all returns is:

Premier Online Ltd
Triangle Business Centre
Ninety Five Commerce Way
Lancing Business Park
West Sussex
BN15 8UP